Salesforce Solutions Lead

Location: UK-Hybrid
Job Type: Full-time

Position Overview

We are seeking a motivated and detail-oriented Solutions Lead to join our team. This role will involve supporting the business in implementing and optimizing client solutions, with a focus on Salesforce, alongside automation platforms such as MCAE, Marketo and HubSpot.

Tasks & Activities

Client Interaction and Support:

• Assist in gathering and documenting client requirements.
• Support client meetings and workshops as needed.
• Help address client queries and provide basic support.

Solution Design:

• Develop technical platform solutions to meet documented client requirements.
• Document and present these solutions to an internal audience for review and validation.

Configuration and Development:

• Configure Salesforce features like custom objects, fields, and workflows.
• Perform basic development tasks using Apex, Flow, and Lightning components under the guidance of a senior team member.
• Implement pre-defined integrations with other systems.

Testing and Quality Assurance:

• Take responsibility for the development and execution of test plans.
• Conduct unit testing and assist with integration and user acceptance testing.

Training and Documentation:

• Create comprehensive technical solution documentation, training materials, and guides.
• Assist in delivering training sessions and workshops for end-users.

Reporting and Analytics:

• Develop basic reports and dashboards based on predefined requirements.
• Assist in analysing data and generating reports.

Continuous Learning and Improvement:

• Stay updated with Salesforce features and best practices.
• Contribute to internal knowledge bases and share learnings with the team.

Compliance and Security:

• Assist in ensuring that solutions comply with industry regulations and security standards.
• Support the implementation of data security measures and access controls. with administrative tasks related to project management.

Required Skills

• Certified knowledge of Salesforce Sales Cloud and its functionalities.
• Familiarity with marketing automation platforms, specifically MCAE, Marketo or HubSpot.
• Willingness to learn and adapt to new technologies and processes
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational skills.
• Experience in a client-facing environment is a plus.

Qualifications

• Salesforce Sales Cloud Certification, within either a Consultant or Developer discipline, with a minimum of 2 years' experience in a relevant hands-on role is a must.
• Experience with MCAE, Marketo, or HubSpot is a plus.
• Understanding of data management and reporting concepts.

Why WoolfHodson?

We believe that collaborative working and a united passion for delivering great solutions is what makes WoolfHodson a special place to work.

If you think you have what it takes to be part of a team that strives every day to design and deliver great solutions, then get in touch for further information or apply by return.

Email us at joinus@wooolfhodson.com for the attn. of Sam Tobin